Accessibility checker terms

1. About Senso

Senso provides property accessibility analysis reports using artificial intelligence (“the Service”). By creating an account or using the Service, you agree to these terms.

The accessibility checker is paused. We are not taking new analyses for now.

Senso is run by Senso Access Ltd (“we”, “us”, “our”). We are registered in England and Wales under company number 17501820. Our registered office is 116a Wennington Road, Rainham, Essex, RM13 9DG.

Senso Access Ltd is the party you contract with under these terms.

2. Eligibility

You must be at least 13 years old to use Senso. By using the Service, you confirm that you meet this requirement.

If you are under 18, you confirm that you have the consent of a parent or guardian.

3. Your account

You sign in using Google Sign-In. You are responsible for keeping your Google account secure.

You must not share access to your Senso account with others.

4. Free use and limits

Senso is free to use. No payment is required to analyse properties.

When the checker is available, fair-use limits apply:

• Up to 50 analyses per signed-in user per calendar month.
• Additional limits per network to prevent abuse.

We may adjust these limits from time to time. If your usage routinely exceeds them, we will contact you before restricting access.

You can export or delete your data at any time from your account settings.

5. Acceptable use

You agree not to:

• Use the Service for an unlawful purpose or break any applicable law.
• Submit false, misleading or fraudulent property information.
• Attempt to reverse-engineer, scrape or automate access to the Service beyond normal use.
• Interfere with the Service or another user’s access.

6. Analysis reports

Senso reports are generated using artificial intelligence and publicly available information.

Reports are for information only. They are not medical, legal, surveying or other professional advice.

We do not promise that any report is accurate, complete or suitable for your needs.

You should make your own checks and seek professional advice before making decisions based on a report.

7. Ownership

Senso owns the content, branding and technology that make up the Service.

You retain ownership of any data you submit. You give us a limited licence to process that data solely to generate your reports.

8. Liability

To the fullest extent allowed by law, Senso is not liable for indirect, incidental or consequential losses arising from your use of the Service.

Our total liability for any claim will not exceed the amount you paid us in the 12 months before the claim.

Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.

9. Privacy

Our Privacy Policy explains how we collect, use and protect your personal data. It also applies to your use of the Service.

Senso Access Ltd is registered with the Information Commissioner’s Office as a data controller. Our registration number is ZC291814.

10. Account deletion

You may delete your account at any time from your account settings.

Your personal data and analysis history will then be permanently removed.

Stripe financial records are retained for seven years as required by law.

11. Changes to these terms

We may update these terms from time to time.

We will tell you about material changes by email or through a notice on the site.

Continued use of the Service after changes means that you accept the updated terms.

12. Governing law

These terms are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

For questions about these terms, email support@wearesenso.com.